Privacy Policy

Welcome to Mealgram! This Privacy Policy explains how LBME Softworks ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our mobile application, website, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, profile picture, and other information you provide when creating an account
• Profile Information: Bio, cooking preferences, dietary restrictions, and other profile details
• Content: Recipes, photos, videos, comments, reviews, and other content you create or share
• Communications: Messages you send to us or other users through the Service
• Payment Information: Payment details for premium features (processed securely by third-party payment processors)

1.2 Information We Collect Automatically

• Usage Information: How you interact with the Service, including features used, time spent, and navigation patterns
• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Location Information: Approximate location based on IP address or precise location if you grant permission
• Log Information: Server logs, including IP address, browser type, and access times
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies

1.3 Information from Third Parties

• Social Media: Information from social media platforms when you connect your accounts
• Authentication Services: Information from Google, Apple, or other authentication providers
• Analytics Providers: Aggregated usage statistics and performance data

2. How We Use Your Information

We use the information we collect to:

• Provide and Improve the Service: Deliver core functionality, personalize your experience, and enhance our features
• Account Management: Create and manage your account, authenticate your identity, and provide customer support
• Content and Recommendations: Display relevant recipes, suggest cooking sessions, and personalize content
• Communication: Send you updates, notifications, and respond to your inquiries
• Safety and Security: Protect against fraud, abuse, and security threats
• Analytics and Research: Understand usage patterns, conduct research, and improve our services
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Marketing: Send promotional materials and updates about new features (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Your Consent

We share information when you explicitly consent to such sharing.

3.2 Public Information

Information you choose to make public (such as public recipes, comments, and profile information) may be visible to other users and the general public.

3.3 Service Providers

We work with third-party service providers who help us operate our Service, including:

• Cloud hosting and storage providers
• Analytics and performance monitoring services
• Customer support and communication tools
• Payment processing services
• Marketing and advertising platforms

3.4 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.6 Safety and Protection

We may share information to protect the safety, rights, or property of our users, the public, or our company.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements for our systems
• Regular Audits: Regular security assessments and vulnerability testing
• Employee Training: Security awareness training for all employees with access to user data
• Incident Response: Procedures for detecting, responding to, and recovering from security incidents

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

You can access and download your personal information through your account settings.

5.2 Correction and Updates

You can update your profile information and account details at any time.

5.3 Deletion

You can delete your account and associated data through the app settings or by contacting us.

5.4 Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in emails or updating your notification preferences.

5.5 Location Information

You can control location sharing through your device settings.

5.6 Cookies

You can control cookie preferences through your browser settings.

To exercise these rights, please contact us at support@lbmepublishing.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect information about how you use our Service.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly
• Performance Cookies: Help us understand how users interact with our Service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

For more detailed information about our use of cookies, please see our Cookie Policy.

7. Third-Party Services

Our Service integrates with various third-party services that have their own privacy policies:

7.1 Authentication Services

• Google Sign-In: Google Privacy Policy
• Apple Sign-In: Apple Privacy Policy

7.2 Analytics and Performance

• Firebase Analytics: Firebase Privacy Policy
• Crashlytics: Firebase Privacy Policy

7.3 Cloud Services

• Firebase/Google Cloud: Google Cloud Privacy Policy
• Bunny.net CDN: Bunny.net Privacy Policy

We encourage you to review the privacy policies of these third-party services to understand how they collect and use your information.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

For users between 13 and 18, we recommend parental guidance when using our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to protect your data, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification schemes and codes of conduct
• Your explicit consent where required

By using our Service, you consent to the transfer of your information to countries outside your jurisdiction for the purposes described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through the Service or by email for significant changes
• Provide a summary of key changes when appropriate
• Give you the opportunity to review the updated policy

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt. For urgent privacy concerns, please mark your email as "URGENT - Privacy Request."

Data Protection Officer

For users in the European Union or other jurisdictions with data protection regulations, you may contact our Data Protection Officer at support@lbmepublishing.com.

Regulatory Authorities

You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.